A Microsoft 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage.Some Intel GPU Only Based MacBooks Airs are Freezing / Crashing while using Video Conf apps like Zoom After installing the 2020-002 Security updates. Weve developed a suite of premium Outlook features for people with advanced email and calendar needs. Sounds like you just hit continue, so you are using the 'Microsoft Sync Technology' and i wanted to sync directly with GMail. It says, 'Sync directly with Google' on the link. It is right under the 'continue' button when you first add the account.If your Gmail mailbox is large, the initial download of your complete mailbox to Outlook for Mac may take some time due to Failed to attach file, click here to try again. Contact your Exchange server admin to re-establish the connection.My ipdohone XR is syncing with Gmail. If the indicator icon along the account is orange, there is some problem with the Exchange connection. Under Tools ribbon, click Accounts and find the Exchange account in the left pane.I am hoping the update is released tomorrow or sometime this week!UPDATE 4/29/20 – Today Apple released the Developer Beta version of 2020-003 Security Update for Mojave and High Sierra. If you installed 2020-003 Beta and it fixed the issue for you , please let me know. The 2020-003 Security Update is looking really good, but I still would like to see more confirmations. Today I installed 2020-003 Beta and did not see a single crash for over 6 hours on the same meeting. I experienced a freeze & 5 different app crashes on a multi user meeting. Please let me know if the new update fixes the issue for you!!!UPDATE 05/18/20 – On Friday I tested Zoom client v4.6.8 on a 2017 MacBook Air with 10.13.6.
My Outlook Intermitting Syncing Full Desktop VersionSometimes the system will freeze for a few seconds in Finder, Safari or performing other tasks. The only problem with this is, some users have reported other GPU related weird issues in 10.15.4. I will update you as soon as I have more information.UPDATE 4/28/20: The consensus amongst users is upgrading to Catalina fixes the issue. I can’t explain this as the Zoom update patch notes only mention updates to fix the installer issues brought up by Security Researchers.UPDATE 4/02/20: New reports are still rolling in. I added this new information to the work around section below. Then I updated to Zoom 4.6.9 and have not had any crashes for over an hour. I loaded up (4.6.8) 3 times to confirm the crashes and gather additional logs. Apps like Illustrator and Animate from the Adobe Creative Cloud Suite are now causing freezing A MacAdmins User who has a ticket in, says Apple is aware of the issue and is actively working on a fix.UPDATE 4/03/20: MacAdmins User Bollman decided to test the latest Zoom installer (4.6.9) and has not had any crashes for 6 hours. With that said, you could upgrade to Catalina and not have any of the above issues! If you are cautious, it might be better to wait for an update from Apple.UPDATE 4/08/20: As the update is installed on more Macs, reports continue to come in. Full screen video, video in Safari, or YouTube.I reported on a similar issue in August of 2019 when the macOS Mojave 10.14.6 Update started to cause Kernel Panics if you used the Built In FaceTime Camera.This article has seen a big uptick in traffic as of a few days ago. Some users are seeing the issue with anything that is related to Hardware Accelerated Video. The issue might not be only related to Video Conference Apps. GpuRestart log I will add that application to affected list below. Is there a ps3 emulator for macSoftware that can cause the Freezing Issue What is the Issue? Mac will Freeze up requiring a hard shutdown Affected Mac Hardware & Intel GPU Versions In the end, I will show you a few workarounds that might work until Apple releases a fix.Let’s dive right in and see what’s going on here. After that the reports started to come in on MacAdmins Chat.In this article, I will give you you an overview of the issue. High Sierra 10.13.6 Security Update 2020-002 (17G12034) March 24th, 20202. Mojave 10.14.6 Security Update 2020-002 (18G4032) March 24th, 2020 Catalina 10.15.4 Update (19E266) March 24th, 2020 Conference Software Freezing Issue LinksThis issue affects the following macOS Build Versions. If you are seeing this issue, please let Apple know. Why rolling back with Automatic Update Snapshots will NOT work. Anyone else seeing problems with latest security update on 10.13.6? MacAdmins Slack User bollmanAfter doing this job for many years, I get an sense when things are starting to become an issue. What’s more in common with these machines is that they are MBA 2015 (non-retina). So far, 4 out of 80 machines with this combination of OS and zoom. MacAdmins Slack User diefledermausThe next day more detailed reports started to roll in.We’ve seen hard crashes on macs running 10.13.6 with latest security update (17G12034) and latest zoom version 4.6.8 (19178.0323). User Reports.The first report came in just two days after Apple released the Security Updates.Anyone have issue with Zoom 4.6.7 for the Mac running on 10.14.6 where the use of the internal camera causes it to crash. It looks like the affected machines are 5th Generation Intel HD Graphics GPU only based Macs.This is the Hardware that we think is affected so far.If you have the issue on other Macs like the Mac Mini or older Macs, please do not hesitate to Contact Me. This could be full screen video based activity.How does the issue start? All you need to do is use some type of Video Conference Software that has multiple users with video enabled.Once in the meeting the affected Mac can freeze up within one minute!After the Mac Freezes, it will become 100% non responsive. Users are saying the Freeze / Lockup issue happens when using GPU Hardware Accelerated Video. What is the Issue? The Mac will Freeze up requiring a hard shutdown.UPDATE 04/01/20: After posting the article, I am getting a ton of reports that this issue is not just Video Conference Apps. Sure enough, users have started to report the same issues. At this point you need to look at the log to find the. 5.gpuRestart Freeze / Crashing Log ReportAfter you power up the Mac again, macOS will say that it was shut down due to a problem. The only thing you can do is force power down the Mac. GpuRestart freeze.NOTE: Some of the new reports say that this happens when running the Video Conference Software from a Chrome Browser. Below is a list of confirmed applications with a confirmed. Software that can cause the Freezing IssueThe following software can cause your affected Mac to freeze up. Graphics Hardware example Intel HD Graphics 6000 - Iris Pro 61006. Application example Google Chrome He - Slack Helper (GP - zoom.us You can activate your own video or not does not matter.Within about 1-5 min the MacBook Air screen will completely freeze and become unresponsive. Join with Computer Audio. Join any zoom meeting with multiple active users with their camera activated. 10.13.6 High Sierra with the 2020-002 Update installed. If you would like to see what happens all you need to do is setup your Mac with the following.
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